- Page d'accueil
- À propos
- Reviews
Reviews
Are you experiencing any difficulties? PLEASE LET US KNOW!
Our customer service team will do their best to make it right for you. Just send us a message using a button below:
DO you have any feedback? Share it!
Whether you are enjoying everything or would like to improve something, we would be grateful for your feedback! Feel free to share your comments directly with our team or on one of the review portals.
review portals
Your reviews
-
Jerry Yao, Hong Kong
May 11, 2026Perfect and easy banking using…
Perfect and easy banking using experience and the management team very kind ! Strongly recommend for using and the support team very professional, the cryptocurrency p2p very secure and reliable! Let’s trade let’s make the world great!
-
Oleksandr, Ukraine
Mar 18, 2026The Bank you can trust
Modern and working like a clock app, I mean 911, opportunity to start to learn profitable CFD market and Forex.
I opened trading accounts for MT4 and Forex, and see near lightning fast reactions of the systems with personal manager. The Bank is paying special attention to security and integrity. SEPA works promptly. The Bank is responsive and requires structured communication.
-
Venicius Soares da Silva, Germany
Feb 17, 2026Continue to be a great Broker.
Continue to be a great Broker. The JFOREX is very good platform to trade and the develop team always searching for improve the platform. Great job.
-
Petrica M, United Kingdom
July 15, 2025Happy 🥰
Hi, well till now all gone smoothly.. easy to open account not a big hassle. So keep it this way guy’s you on the right way by providing customers good service ❤️
-
Alonso, Poland
Jun 15, 2025Excellent Experience with Dukascopy Bank - A Few Tweaks Would Make It Perfect!
I've been a client of Dukascopy Bank for some time now, and I couldn't be happier with their services overall. They truly offer a comprehensive solution for both banking and investment needs.
... -
Oksana Zheleznova, Argentina
May 16, 2024Very human customer support
I opened a bank account in Dukascopy in December 2023. Since then, I have reported minor technical problems to their 911 customer support, who always answered and solved them! That's amazing. Please, folks, never lose your human touch. Such an approach means a lot in a world dominated by AI and giant hermetic corporations.
-
BOUZID, Algeria
Apr 18, 2025Great experience
I've had a great experience with Dukascopy so far. reliable, secure, and packed with features that cater to both beginners and experienced traders.
Customer support is responsive and helpful, and the mobile app is well-designed for managing accounts on the go. Whether you're trading or using it for financial services, Dukascopy offers flexibility and trust.
Thanks рџ™Џ -
yuth, Karachi , Pakistan
Feb 05, 2024with all the pattern recognition i love…
with all the pattern recognition i love it so much, it gives me alot of helpful tool to back-test i hope dukascopy extend my demo account <3
... -
Alex, United Kingdom
Feb 2, 2024I have simply never had a problem with Dukascopy, Swiss efficiency! I use the Jforex platform which is rock solid and constantly being improved. When I have a tech question I get a well thought out answer... The only pain is getting the account open in the first place, expect to have to produce a dossier of detailed information but even this is reassuring. They are not for €500 accounts but if you are trading €10k+ definitely recommended.
-
LaraveDev CodeTesting, Uganda
Jan 31, 2024The best free platform for charting
The best free platform for charting. i like the ability to access historical data with no limit, accessing 5, 15, 30 second charts. I would recommend this platform.
The only thing i would like to see implemented on the platform is the ability measure price, and have the chart replay delay time reduced to 0.1 second
-
Zakaria Ayoubi, Morocco
Jan 26, 2024JFOREX4 - Dukascopy is the best trading platform
I have been with them over 3 yerars. Incoming and outgoing transfers competed without a glitch. Never had an issue with withdrawals. Prices are fair and orders are executed promptly if the prices hit your target or stop. Dukascopy is a real professional broker.
-
V_2017, Germany
Jan 4, 2024Great job Dukascopy
Jforex4 is a great tool for trade and friendly users. The new economic calendar is helpful, the new backend trade helps to improve the strategy. Will be nice to see some learn links associated with the economic calendar to bring a better understanding of the group and event for each news. I'm happy and satisfied to continue using Dukascopy as my trade platform.
... -
Fozia Rahimtoola, Karachi , Pakistan
Oct 31, 2023Excellent Services and User-Friendly Features
I have a first-hand experience with Dukascopy, and I am delighted to share my positive feedback. My husband and I had a joint live trading account with Dukascopy, and we were impressed by the quality of their services and the user-friendly features they offer.
One of the standout features we appreciated was the hedging capability in their system. Being able to fully hedge our trades and reduce the margin to zero was truly remarkable. This feature allowed us to manage our risk effectively and provided us with peace of mind during volatile market conditions.
... -
Suramethar, Thailand
Oct 01, 2023Most reviews are not fair to Dukascopy Bank
I am not familiar with many trading platforms; I only know MT4 and MT5. However, I find Jforex to be the best among them. The major downside is its inability to display the trading history within the platform, unlike MT4 and MT5. One must log into the website to view their trading history, but even this is not particularly helpful. It would be greatly beneficial if Jforex incorporated performance measurement tools similar to those on myfxbook.com. Considering that Jforex claims to be a proprietary trading platform, it is surprising that it lacks a performance check feature. However, this didn't bother me much.
-
Protrade FX, Canada
May 12, 2023The best forex broker in my opinion
I have been with them since 2010 over 13 years. Incoming and outgoing transfers completed without a glitch. Some tranfers have been around 10 k. Never had an issue with withdrawals recieved usually the same business day or the next. Prices are fair and orders are executed promptly if the prices hit your target or stop. I have received positive slippage some times in the amount of 40 pips or more. Most brokers will only slip you on the negative side but not the other way. Rest assured real professional broker with swiss regulation not a bucket shop. I would not trust my funds or trade anywhere else. -
srniko, Mississauga, Canada
Feb 8, 2023JFOREX4 - Dukascopy - Best trading platform.
I am using Dukascopy for many years, Some cool things about JFOREX platform:
It works on MacOS, Windows and Linux. I use first two.
Latest version of the platform is better and better every day. I do have premium subscription TradingView. Also great platform, but JFOREX if you do Java language is more powerfull, almost no limitations.
Trade execution is instant. Data stream stable. All you need to start trading and enjoy. -
Selim Hossam, Lisbon, Portugal
Apr 23, 2021six months without any problem so far..
maybe a little issue, their customer service response take much time than usual
Mar 3, 2020 - 5 Stars i am new for using it but so far speed & tools are good
highly recommended to try it
i will update my review later -
Alex, Cambs, United Kingdom
Oct 20, 2020I have simply never had a problem with Dukascopy, Swiss efficiency! I use the Jforex platform which is rock solid and constantly being improved. When I have a tech question I get a well thought out answer... The only pain is getting the account open in the first place, expect to have to produce a dossier of detailed information but even this is reassuring.
-
DCB, United Kingdom
Sep 22, 2020Dukascopy's own JAVA API has allowed me to implement every algorithmic strategy conceived. It is clear, precise and adaptable.
I have found Dukascopy to be helpful, honest and transparent. -
efa-FX, Namur, Belgium
Sep 17, 2020DUKASCOPY electronic platform is very intuitive: easy to understand how it works giving beginners the comfort for trading.
JForex platform has a high level of liquidity, accuracy and speed.
And last but not least, DUKASCOPY offers a strong regulation that guarantees my money and my personal data. -
Bubblegum, South Island, New Zealand
Jul 31, 2020The trading platform is awesome and it's a nice way to open a bank account in Switzerland. Highly recommended, love it.
-
Feri, Hungary
Jul 10, 2020The most reliable ECN forex, cfd broker. The costumer service was well. The platform is better then either. I recomend it for everyone!
-
RomanKh, Ukraine
Jul 9, 2020Excellent service for trading and a wide selection of instruments for investment strategies. In today's economically difficult situation, I do not consider commissions too high. Perhaps the web-portal is a bit overloaded with graphic elements.
Sincerely, RomanKh. -
Bouchaib, Morocco
Jul 2, 2020I have a real account with Dukascopy since October 2018 and I really enjoy trading on its flagship platform (JForex). I deeply recommand this broker for every one who is looking for a honest and serious broker.
-
fxbaku, Azerbaijan
Jul 2, 2020I am with this broker for 6 years. I have been improving myself by participating in this brokers contests. unfortunately they stopped most of the contests since 2020.
I am very satisfied with the broker because they always make their best to help. Never make problem. Withdrawing money takes almost a minute. You just should keep in mind that withdrawing money from trading account with open trade should be approved by human. if you have open trade, It may take up to 48 hours, especially if you do it on weekend. I find their commissions high but probably it is the cost for good service. -
Allio, Uganda
Jun 16, 2020The best platform for algorithmic trading. I believe that Java is the best coding language for traders. Dukascopy has done well to maintain JForex. You can do alot with the JForex platform.
-
ajmclen, Lebanon
May 22, 2020I am from Lebanon, and i have been using this service since 2018, verification was little hard at first but i had to to provide all required documents, I use their metatrader platform,
i am a computer engineer and i use experts advisors for trading, i don't want to mention other brokers but this broker is the best one in many terms, fastest execution, no or near rare slippage, and the most important they are honest and never mess with any trade as many other brokers, and lately they added many instruments for mt4 wich is nice for me, i am happy to be a customer of dukascopy bank, especially in the Corona outbreak and economy crisis in my country, making money is not easy nowadays, but with dukascopy it is very simple.. thank you and keep the good work.MoreLess -
Tarek Mohamed
Apr 14, 2020It's trading safely,
transparency ,great technical tools.
very professional team,
Really impressive. -
Steve Wilks
Mar 21, 2020Dukascopy are
a good broker, I feel safe
with a Swiss banking
license not had any problems -
Trader907, Slovenia
Mar 7, 2020I've been with Dukascopy Bank since 2013 and have never looked back.
Their secure and reliable JForex trading platform includes, in my opinion, everything what a typical retail trader needs for successful trading.Market orders and many variations of conditional orders - including BIDs and OFFERs that allow you to act as an internal liquidity provider and get better prices. Comprehensive and configurable charting package that comes with loads of indicators, some very useful order management plugins, and even price action pattern scanner. If you know just a little bit of Java, you can start building everything imaginable, making use of the simple and well-documented JForex API - or ask one of the external programmers for help. New features are added to the platform on a regular basis - just keep tabs on the "What's new?" feed.MoreLess
Your automated strategies can be deployed on their servers, closer to the market, and to save you some electricity. For more sophisticated clients, there's even a FIX API access possibility.
I would go as far as to say that the platform should be able to cover most professionals - unless you want to make markets directly on the interbank platforms.
Their professional and kind staff will help you answer your questions and solve your issues promptly and with respect.
There's much much more on the offer, explore menu links on their website. -
profforex, Saudi Arabia
Feb 28, 2020Real bank , real market forex !
I deposited a large amount 50k
I did not encounter any problems.
Thanks Dukascopy -
Anton, Russian Federation
Feb 7, 2020Ease to use platform. Great strategy development based on Java programming language. Convenient historical tester and 1-click remote run of your strategies.
-
Gorlord, Argentina
Jan 23, 2020I have been working with Dukascopy since 2010. The client service has always been excellent. As a programmer and trader I think that the platform is the best in every way.
-
Rosen, Bulgaria
Jan 7, 2020I've been using Dukas for over 5 years, never had any issues with money withdrawal. Platform is updated regularly with needed features. I haven't found a broker with the same high level of performance.One thing they could improve is the internal support chat as representatives are not overall prepared with all details re platform, finances, etc. Recommended.MoreLess -
PAhaotu, Nigeria
Jan 5, 2020Good, reliable and excellent ecn forex broker, i trade forex with the forex broker for many years till now and i recommend dukascopy for quality customer service , unique trading platform for trading, transparent pricing environment for all traders, instantexecution of trade orders, deposit and instant withdrawal of fund on request with amazing online banking.MoreLess -
Mike, Switzerland
Jan 3, 2020Dukascopy is doing the max for their clients. They expanded their product portfolio in the years and also the trading plattform is really grown up. I mostly trade Forex markets.
-
tomekbe, United Kingdom
Jan 3, 2020Very good forex broker Service use: LiveLength of use: over 1 Year I have't problems with Dukascopy Bank on the last few years. Quick executions, low spreads and in my opinion fantastic platform with option of programming (code and/or visual).No problems with withdrawal but ...... one small problem with topping up the deposit :) I can't send more money than the set range. I think is a swiss regulations.... 5+ for this broker.MoreLess -
engabood
Dec 11, 2019reliable trading platform It's a great platform which has flexible access to all trading tools and very easy to deal with and the most important thing it can be customized as much as you could imagine. and last but not least, the connection to servers is reliable.
-
Hans K
Dec 4, 2019Great broker. Very good charting software for both windows and Mac. Endless indicators and very customisable setup. Online trading platform in webbrowser is not as advanced but still very good and practical and I use it every day.Spreads are very tight and trading costs super low. Mobile app works super intuitive(iOS). I use Dukascopy now for two years and I would not want to switch for anything. Very good customer service via chat via website, fast money transfer and withdrawal, good reporting of trades, pnl, etc. They have huge community for autotrader scripts and an awesome tool to build your own automated strategy. For me dukascopy is 10/10. Love it.MoreLess