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Transfer from bank of america to dukas

Hi there! more than 2 weeks a client (I have send proof to show that is legal money) send me a swift transfer from Bank of America, I´m still waiting for it. Dukascopy says that they don´t see the money and Bank of america says that the money is pending due to investigation of sanctions. Dukascopy says that this a lie. I have the swift message and all the information about the transfer. Could you tell me how to proceed?7
thanks!
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